Manually Releasing Charge Cable Tesla Model S

If the usual methods for releasing a charge cable from the charge port (using the charge handle release button, touchscreen or mobile app) do not work, carefully follow these steps:

  • Ensure that Model S is not actively charging by displaying the charging screen on the touchscreen. If necessary, touch 'Stop Charging.'
  • Open the rear trunk.
  • Open the flap on the left side of the trunk side trim.

  • Press and hold the charge port's manual release lever towards the front of the vehicle to unlatch the charge cable.

    Warning: Do not touch or attempt to remove the orange High Voltage cover. Failure to follow these instructions can result in electric shock and serious injury.

    Note: If your vehicle does not have a charge port manual release lever, discontinue this procedure and contact your closest Service Center.

    Note: The orientation of the manual release lever may vary depending on market region.



  • Pull the charge cable from the charge port.
  • Close the flap on the left side of the trunk side trim.

Caution: The release lever is designed for use only in situations where the charge cable cannot be released from the charge port using the usual methods. Continuous use may result in damage to the release lever or charging equipment.

Warning: Do not perform this procedure while your vehicle is charging or if any orange high voltage conductors are exposed. Failure to follow these instructions can result in electric shock and serious injury or damage to the vehicle. If you have any uncertainty as to how to safely perform this procedure, contact your closest Service Center.

Warning: Do not attempt to remove the charge cable at the same exact time as you begin to press the release lever towards the front of the vehicle. Always press the release lever towards the front of the vehicle and hold it before you begin to remove the charge cable from the charge port. Failure to follow these instructions can result in electric shock and serious injury.

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