Manually Releasing Charge Cable On Tesla Model 3

If the usual methods for releasing a charge cable from the charge port (using the charge handle release button, touchscreen or mobile app) do not work, carefully follow these steps:

  • Ensure that Model 3 is not actively charging by displaying the charging screen on the touchscreen. If necessary, touch 'Stop Charging.'
  • Open the rear trunk.
  • Pull the charge port's release cable downwards to unlatch the charge cable.

    Note: The release cable may be recessed within the opening of the trim.
  • Pull the charge cable from the charge port.

Caution: The release cable is designed for use only in situations where the charge cable cannot be released from the charge port using the usual methods. Continuous use may result in damage to the release cable or charging equipment.

Warning: Do not perform this procedure while your vehicle is charging or if any orange high voltage conductors are exposed. Failure to follow these instructions can result in electric shock and serious injury or damage to the vehicle. If you have any uncertainty as to how to safely perform this procedure, contact your nearest Service Center.

Warning: Do not attempt to remove the charge cable while simultaneously pulling the release cable. Always pull the release cable before attempting to remove the charge cable from the charge port. Failure to follow these instructions can result in electric shock and serious injury.

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